Privacy Policy
Charlotte Labee believes it is important that you know what personal data she collects and how she uses it. Charlotte Labee is responsible for the processing of personal data as described in this privacy policy. She complies with the applicable Dutch privacy legislation: General Data Protection Regulation (GDPR). This privacy policy applies to all personal data that Charlotte Labee processes from her website visitors, customers, suppliers, and personal data provided to Charlotte Labee.
Charlotte Labee collects personal data in the following ways:
- you use Charlotte Labee's services;
- you have an agreement with Charlotte Labee;
- you visit Charlotte Labee's website;
- you open the newsletters sent by Charlotte Labee;
- you contact Charlotte Labee;
- you fill out the contact form on the website;
- you book a training or course through Charlotte Labee's website;
- you book a ticket for one of the performances.
What personal data does Charlotte Labee process?
Charlotte Labee processes your personal data because you use her services, have an agreement with her, and/or because you provide it to Charlotte Labee yourself. Below you will find an overview of the personal data that Charlotte Labee processes:
- first and last name;
- email address;
- phone number;
- address details (Street name, Postal code & City);
- date of birth;
- other personal data that you actively provide, for example, in your correspondence or which you provide to us by telephone;
- payment details, such as IBAN number;
- when you visit Charlotte Labee's website, it automatically collects data sent to Charlotte Labee by your computer, mobile device, or other equipment you use to visit this website. This data includes, but is not limited to:
Charlotte Labee does not intend to collect personal data from individuals under the age of 16. Unless they have permission from parents or guardians.
Charlotte Labee does not collect more personal data than is necessary for proper service. If you do not wish to provide certain personal data, this may result in Charlotte Labee being unable to provide the (requested) services.
Purposes and bases for processing personal data
Charlotte Labee processes personal data for the following purposes:
- providing services: in connection with entering into an agreement, Charlotte Labee collects and uses the necessary personal data for, among other things, making an offer, establishing and executing the agreement, and/or providing advice;
- when you contact Charlotte Labee via the contact form on the website and/or place an order on the website;
- to be able to call or email you if this is necessary to carry out the service;
- for sending one or more emails related to the agreement and/or services;
- for (incidentally) drawing attention to a product, service, tip, trick, etc.;
- for complying with legal obligations.
Automated decision-making
Charlotte Labee does not make decisions based on automated processing about matters that could have (significant) consequences for individuals. These are decisions made by computer programs or systems, without human involvement (e.g., a Charlotte Labee employee).
Retention periods
Charlotte Labee does not store your personal data longer than is strictly necessary to realize the purposes for which your personal data is collected. Charlotte Labee applies a term of 2 years after the end of the agreement respectively service and/or invoice. After that, the personal data is destroyed or anonymized. The law may prescribe a different retention period. If so, Charlotte Labee will adhere to the prescribed legal retention period. In that case, only specific personal data will be kept for the legal retention period.
Sharing personal data with third parties
Charlotte Labee shares your personal data with various third parties if:
- this is necessary for the execution of the agreement and/or the provision of services;
- you have given permission for this;
- to comply with any legal obligation.
With companies that process your data on behalf of Charlotte Labee, Charlotte Labee concludes a processor agreement to ensure the same level of security and confidentiality of your data. Charlotte Labee remains responsible for these processing operations. In addition, Charlotte Labee provides your personal data to other third parties. We only do this with your explicit consent. Charlotte Labee has in any case concluded processor agreements with Google (in connection with Google Analytics), newsletter system, accounting or invoicing system, and her hosting provider.
Charlotte Labee does not sell your personal data to third parties. If Charlotte Labee wishes to process your personal data for commercial purposes, she will only do so after your explicit consent. You can always withdraw this consent without giving reasons.
Cookies or similar techniques that Charlotte Labee uses
Charlotte Labee uses functional and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website.
Charlotte Labee uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. On your first visit to Charlotte Labee's website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. You can read how to delete cookies on the website of the Consumers' Association.
Charlotte Labee uses Analytics cookies, which do not process the browsing behavior of individuals, but of large numbers of visitors anonymously into graphs and patterns that help her improve and optimize her website. Google Analytics is a service of the American company Google. A Google cookie is placed via Charlotte Labee's website. In this way, Charlotte Labee can track and receive reports on how visitors use Charlotte Labee's website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. Charlotte Labee has no influence on this. Charlotte Labee has not given Google permission to use the information obtained for other Google services.
Google anonymizes the collected information as much as possible. Your IP address is not provided. The information is transferred to Google and stored on servers in the United States. Google states that it adheres to the Privacy Shield principles. In this way, there is an adequate level of protection for the processing of any personal data.
If you do not wish to be included in our Google Analytics statistics, you can use the Google Analytics Opt-out Browser Add-on. Three types of cookies are used on Charlotte Labee's website:
- Analytical cookies
Anonymous cookies to gain insight into the use and performance of the website. - Functional cookies
Necessary cookies for the functioning of the website, such as cookies that ensure that the correct size images are called for your device. These cookies are also used to remember settings and preferences. - Marketing cookies
Cookies to track visitors to the website and collect information about their website behavior. - Anonymous analytical cookies
Anonymous cookies are used to gain insight into the use and performance of the website. These are so-called analytical cookies. The most important and best-known tool for this is Google Analytics. Anonymous data about website visits to Charlotte Labee is collected via Google Analytics. This information is used to make decisions about the design and optimization of the website, to make it as user-friendly as possible. This information is stored by Google on servers in the United States. This data is also passed on to advertisers to gain insight into the effectiveness of their campaigns. If legally obliged, Google can also provide this information to third parties. Charlotte Labee has no further influence on this. However, it has been deliberately set that Google has not obtained permission to use data for other Google services. You can find Google's entire privacy policy here.
Which party places the cookie?
Names of the cookie
Description
How long is the cookie stored?
Charlottelabee.com
ASP.NET_SessionID
Session cookie to recognize your browser, provide the correct resolution, go back in your browser, store keywords.
Deleted at end of session
Google Analytics
__utma, __utmb, __utmc, __utmv, __utmz, __utmx, __utmxx
Session cookies are placed to gain a better understanding of the visitor's behavior on this website. This then improves the user experience on this website and on other channels used by this website.
Maximum 2 years
- Functional Cookies
Below the blogs on this website, there are buttons that allow you to share these pages on Facebook, Twitter, or LinkedIn. Behind these buttons is a piece of code (cookie) from the respective parties. Charlotte Labee has no influence on what these parties do with the collected data. For this, you can consult the privacy statements of the parties themselves: Facebook, Twitter, and LinkedIn.
Which party places the cookie?
Names of the cookie
Description
How long is the cookie stored?
bcookie [x2]
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Maximum 2 years
bscookie
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Maximum 2 years
leo_auth_token
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Deleted at end of session
lidc
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Deleted at end of session
visit
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Maximum 2 years
tr
Used by Facebook
Deleted at end of session
metrics_token
Unclassified
55 days
personalization_id
Unclassified
Maximum 2 years
tfw_exp
Unclassified
Deleted at end of session
- Marketing Cookies
Advertising partners may use tracking pixels or similar techniques to measure the success of sponsored messages or other advertising products they use. In this case, this is the use of the Facebook Pixel, a tracking code from Facebook and Instagram, a LinkedIn Pixel, and the Google Pixel for Google ads. In addition, we use Datatrics to make online shopping and browsing through our sites more attractive to you.
Your rights as a data subject
As a data subject, you have a number of rights regarding the personal data we process from you:
- You have the right to inspect the personal data that Charlotte Labee processes;
- You have the right to have that personal data corrected or deleted;
- Right to object to the use of personal data for marketing;
- You have the right to withdraw your consent for data processing or to object to the processing of your personal data by Charlotte Labee;
- You have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or a request for withdrawal of your consent or objection to the processing of your personal data to info@charlottelabee.com
Right to complain to the supervisory authority
If you have a complaint about the processing of your personal data, Charlotte Labee would like to hear about it. You can contact Charlotte Labee about this. Charlotte Labee would also like to point out that you have the option to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority. You can do that here.
Security of personal data
Charlotte Labee takes the protection of your personal data seriously and takes appropriate technical and organizational measures, in accordance with the law, to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. This means (among other things) that the data is only processed for the purpose for which it was obtained and in a proper/careful manner in accordance with the law and this privacy policy.
- Your personal data can only be viewed by persons working for Charlotte Labee, unless otherwise stated in this privacy policy. All your personal data is protected against unauthorized access. The security consists of:
- having a personal password for every person working for Charlotte Labee to log in to the digital system;
- clean desk policy;
- using an SSL connection;
- storing data in a password-protected Cloud.
If you have the impression that your data is not properly secured or there are indications of misuse, please contact Charlotte Labee. If, despite the measures, there is a data breach, Charlotte Labee has a procedure for properly registering or reporting it.
Changes to privacy policy
Charlotte Labee has the right to change this privacy policy. Every adjustment will be published on this page. Therefore, visit this page regularly to see if the privacy policy has been adjusted.
Contact details Charlotte Labee
Address: Theodoor Colenbranderhof 3, 3059LS Rotterdam
Email address: Info@charlottelabee.com
This page was last modified on May 15, 2026.